Privacy Policy sirap77

1. Information We Collect

sirap77 collects various types of information from users during account registration, platform use and interactions with our support services. This information is required to provide a safe gaming experience and to meet licensing requirements.

Information collected directly from you includes:

• Full name as shown on your identity card or MyKad
• Date of birth to verify that you are 21 years of age or older
• An active email address for account communication
• Mobile phone number for two-factor verification
• Payment method details such as e-wallet name or bank account number
• Current residential address
• A copy of your identity document for the KYC (Know Your Customer) process

In addition to information you provide directly, we also collect technical information automatically when you use the sirap77 platform:

• IP address and general location data
• Device type and operating system in use
• Web browser name and version
• Gaming history and betting activity
• Deposit and withdrawal records
• Timestamps and account access logs

2. How Your Information Is Used

Information collected by sirap77 is used for legitimate purposes directly related to the operation of our platform. Every use of data is based on a clear legal basis.

• Processing account registration and verifying user identity
• Processing deposits and withdrawals through supported payment methods
• Complying with KYC and AML procedures set by the licensing authority
• Detecting and preventing fraud, money laundering or misuse of the platform
• Providing effective customer support in Bahasa Melayu and English
• Sending account notifications, security updates and service communications
• Ensuring compliance with the minimum age requirement of 21 years and above
• Improving user experience and developing new platform features
• Monitoring usage patterns to identify problem gambling risks

3. Sharing Information With Third Parties

sirap77 maintains a strict policy on sharing user information. We do not share your personal data except in the circumstances described below.

Third parties that may receive limited information from us are:

• Payment service providers such as Touch 'n Go eWallet, DuitNow, FPX processors, Boost and cryptocurrency platforms — only information required to process transactions
• Gaming software providers that supply games on our platform — only relevant game session data
• Regulatory authorities and licensing bodies when required by law or our operating licence
• Law enforcement agencies when there is a valid court order or official investigation
• IT service providers that assist in platform operations, subject to binding confidentiality agreements

All data sharing with third parties is subject to written agreements that ensure your information is handled with a level of protection equivalent to sirap77 standards.

4. Data Security and Protection Measures

sirap77 continually invests in cybersecurity infrastructure to protect users' personal information. The technical and organisational measures we implement include:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encryption of sensitive data in databases using industry-standard algorithms
• Two-factor authentication (2FA) available for all user accounts
• Active security monitoring 24/7 to detect unauthorised access attempts
• Multi-layered firewalls and intrusion detection systems
• Strict internal access controls — only authorised personnel may access user data
• Regular security audits by independent third parties

Although we take all reasonable measures, no system can guarantee complete security. Users are also responsible for keeping their passwords confidential and not sharing login information with anyone.

5. User Rights Regarding Personal Data

As a sirap77 user, you have certain rights concerning your personal information. sirap77 respects and facilitates the exercise of these rights:

• The right to access a copy of the personal information we hold about you
• The right to correct information that is inaccurate or incomplete
• The right to request deletion of your data, subject to legal record-keeping requirements
• The right to object to the processing of your data for marketing purposes
• The right to request restriction of data processing in certain circumstances
• The right to receive your data in a portable format

To exercise any of the above rights, contact our support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

The sirap77 platform uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions smoothly.

Types of cookies we use:

• Essential cookies — required for basic platform operations such as login sessions and account security
• Functional cookies — store user preferences such as language and display settings
• Analytics cookies — help us understand how users interact with the platform for improvement purposes
• Security cookies — help identify and prevent fraudulent activity

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. sirap77 does not use third-party cookies for advertising purposes.

7. Data Retention and Storage

sirap77 retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by law and licensing requirements.

• Active account data is retained for as long as your account is active and for a set period after account closure
• Financial transaction records are retained in accordance with AML and licensing legal requirements
• Customer support communication logs are retained for a limited period for quality control purposes
• Data collected to meet KYC requirements is retained in accordance with regulatory body guidelines

Once the retention period ends, data will be securely deleted or anonymised using methods that meet industry standards.

8. Changes to This Privacy Policy

sirap77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in operational practices, legal requirements or technological developments.

When significant changes are made, we will:

• Update the "Last Reviewed" date at the top of this document
• Notify users via in-platform notifications or email
• Retain previous versions of the policy for reference if needed

Continued use of the sirap77 platform after changes take effect means you agree to the updated policy. If you do not agree with any changes, you may close your account by contacting our support team.

9. Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or the handling of your personal data by sirap77, please contact us through the following channels:

• 24/7 Live Chat — available directly on the sirap77 platform, handled in Bahasa Melayu and English
• Email: [email protected] — response within a reasonable timeframe

The sirap77 support team will handle all privacy-related enquiries with full priority and confidentiality. All communications regarding personal data are subject to our standard identity verification procedures to ensure the security of your account.